SupportCategory: TC Team Members ProTeam Member Pro version won't display
Adam Braun asked 3 months ago

I tried the demo of Team Member. It looked great so bought the Pro version. I deleted the demo before uploading, installing and activating the Pro version. I built my 8 member team, saved, published, and put the shortcode into the page content. Saved and published. When I checked the page on the actual website it was blank where the team should have been. There’s space where the Team Members should be but nothing displays. Page is cposeattle.com/about
 
Using a different computer I put the demo version on a different website. I did everything the same and it displays fine. Page is monopoddesign.com/test-2/ I checked the settings for each site and they are the same. I can’t sort out any reason Team Member Pro won’t display. 

1 Answers
Imran Emu Staff answered 3 months ago

Hello,

Please create a temporary user with administrative role called themescode with support@themescode.com and email me the login details at
support@themescode.com from your Purchased Email ID.

NB: Keep the user themescode active until the issue is solved .

please provide me the link of the page where you used the plugin shortcode

User: themescode
Email : support@themescode.com

Thanks

Imran Emu