SupportCategory: TC Product Catalog ProTC Product Catalog WordPress error
Ray asked 7 days ago

HI,
I am using the free version of TC Product Catalog but am getting an error in WordPress.
I can add a new product and this displays on the page using the shortcode. However, when I select ‘All Products’ the Browser just displays a white screen and the WordPress logo disappears from the Admin menu. 
Select ‘Add New Product’ and the Admin menu appears correct. I’m unable to edit a product or display the products.
WordPress 4.8.2 running Divi Version: 3.0.80 by Elegant Themes

1 Answers
Imran Emu Staff answered 17 hours ago

Hello,

Please create a temporary user with administrative role called themescode with support@themescode.com and email me the login details at
support@themescode.com from your Purchased Email ID.

NB: Keep the user themescode active until the issue is solved .

please provide me the link of the page where you used the plugin shortcode

User: themescode
Email : support@themescode.com

Thanks

Imran Emu