SupportCategory: TC Team Members Pronot-responding-to-queries
Pam Angus asked 1 month ago

Hi  I have upgraded to Pro and emailed you on several occasions to advise that it has not updated within WordPress dashboard, I can\’t get it to update, I have asked for assistance but I am being met with silence, can you please either refund my monies or advise what I need to do, thank you.

1 Answers
Imran Emu Staff answered 1 month ago

Hello Pam Angus,
what problem did you face?
Please create a temporary user with administrative role called themescode with support@themescode.com and email me the login details at
support@themescode.com from your Purchased Email ID.

NB: Keep the user themescode active until the issue is solved .

please provide me the link of the page where you used the plugin shortcode

User: themescode
Email : support@themescode.com

Thanks

Imran Emu