SupportCategory: TC Team Members ProMULTIPLE PROBLEMS ONCE I PURCHASED PRO VERSION
Javier Manrique Corzo asked 3 months ago

Hello There,
This has become extremely frustrating. Live demo version works fine but right after clicking on PURCHASE… several problems came up. And i might want a refund….seriously.
 
First problem… after the third member the DESCRIPTION FORM dissappeared….REALLY?????!!!?!?! Cant enter a description for a fourth memeber and to be honest the plugin in general behaves quite MESSY.
Second problem : ┬áthe exceprt description just cut off the words, there is NO excerpt text box whatsoever so i just had to set the font size to 0 in order to get rid of that… messy again.
finally a third and to be honest once again a very very begginers problem… the navigation arrows are off the limits of the screen width…. seriously???? did not see that coming.
 
Please help!!!

2 Answers
Javier Manrique Corzo answered 3 months ago

Just to Add another problem. It messes up a Gallery placing red “Close” icons where there souldnt be any. Also the navigation arrows are changed for all galleries in the Website. This Plugin really affected negatively my Work

Imran Emu Staff answered 3 months ago

Hello,

Please create a temporary user with administrative role called themescode with support@themescode.com and email me the login details at
support@themescode.com from your Purchased Email ID.

NB: Keep the user themescode active untill the issue is solved .

please provide me the link of the page where you used the plugin shortcode

User: themescode
Email : support@themescode.com

Thanks

Imran Emu